Comal County Jail Overview
Comal County Jail / Corrections is the county jail operated by the Comal County Sheriff's Office. The official facility address is 3000 IH 35 S, New Braunfels, TX 78130. The jail directory lists the main phone as 830-620-3450, fax as 830-627-8681, and office hours as 8 am to 5 pm. The facility is the primary county detention point for Comal County inmates. The county also says agreements are in place to hold other county and federal inmates as space is available.
This facility should not be described as a state prison or a separate federal detention center. It is a county jail. Most users searching Comal County Jail are looking for local pretrial custody, a recent booking, bond status, a jail record, visitation rules, mail rules, or a release and property issue. Once a person is sentenced to TDCJ and transferred, TDCJ becomes the main locator. Federal sentenced inmates use BOP, and immigration custody uses ICE ODLS after transfer into that system.
Comal County Jail Population
The county's Corrections page says the current Comal County Jail opened in August 2020 with 582 housing beds and infrastructure for a total buildout of roughly 900 to 1000 beds. TCJS reported capacity as 583 in the June 1, 2026 county jail population workbook. TCJS also reported a total point-in-time jail population of 481 on June 1, 2026, or 82.5 percent of capacity. The related incarceration-rate workbook reported a June 2026 average daily population of 487.
| Measure | Figure | Source |
|---|---|---|
| Housing beds | 582 | Comal County Corrections page |
| TCJS capacity | 583 | TCJS June 1, 2026 population workbook |
| Total jail population | 481 | TCJS June 1, 2026 population workbook |
| Average daily population | 487 | TCJS June 2026 incarceration-rate workbook |
Lookup Comal County Jail Inmates
The official online path starts with the county-linked public record search portal, but research could not confirm a public inmate profile because the portal redirected to login/default. The correct Comal County Jail lookup process therefore uses a fallback chain. Search the portal if it is available, call the jail for current custody, and use the written Jail Open Records Request process for records that are not visible online.
- Try the county public record portal linked by Comal County jail and records pages.
- Call Comal County Jail / Corrections at 830-620-3450 if the portal is gated or does not show the person.
- Submit a written Jail Open Records Request for booking records, jail records, or booking photos.
- Search TDCJ when a sentenced state prisoner has moved from the county jail to state custody.
- Use BOP, ICE ODLS, or VINELink for federal custody, immigration custody, or notification needs.
The broader custody-search process is covered on the Comal County inmate records page when a user needs roster, request, or locator details beyond this facility.
Comal County Jail Contact
The jail directory is the clean source for public contact information. It separates jail contact details from the Sheriff's Office main office at 3005 W San Antonio Street. Current custody, bond office routing, visit questions, and facility records questions should begin with the jail number unless the matter clearly belongs to the court, a prosecutor, or another arresting agency.
Comal County Jail / Corrections
3000 IH 35 S
New Braunfels, TX 78130
830-620-3450
Fax: 830-627-8681
Directory hours: 8 am to 5 pm
The official Comal County Jail directory provides the address, phone, fax, map, and office-hour block.
The directory page is also useful because it identifies the jail as Comal County Jail / Corrections rather than a separate state or federal facility.
Visit Comal County Jail Inmates
Comal County Jail uses scheduled visitation. The official visitation page says in-person and video visits are scheduled through IC Solutions, through the kiosk in the Bonding lobby, or by calling 888-506-8407 for assistance. Visitors must arrive 10 minutes before the scheduled visit to sign in. A valid U.S. government-issued identification card is required. For in-person visits, visitors must not have been incarcerated with Comal County Jail within the past six months.
| Visitation Item | Comal County Rule |
|---|---|
| Scheduling channel | IC Solutions website, Bonding lobby kiosk, or 888-506-8407. |
| Visit types | In-person visitation and video visitation. |
| Arrival | Arrive 10 minutes before scheduled visitation to sign in. |
| ID | Valid U.S. government-issued identification card required. |
| Prior incarceration | No Comal County Jail incarceration within the past six months for in-person visits. |
The county's Visitation Schedule page documents IC Solutions scheduling and visitor ID rules.
Because the inspected page did not publish a day-by-day schedule, visitors should use the vendor or jail contact channels before traveling.
Mail Money and Commissary
Comal County Jail uses different addresses for regular inmate mail and legal or package mail. Regular inmate mail goes to a Jonesboro, Arkansas processing address and must include the inmate's first and last name and SO number. Packages and legal mail go to the physical jail address in New Braunfels. Return addresses must include the sender's first and last name and complete address. Cash, checks, or money orders sent through mail are returned to sender.
| Item | Official Detail |
|---|---|
| Regular inmate mail | Comal County Jail, TX; inmate first and last name; SO Number; P.O. Box 16120; Jonesboro, AR 72401. |
| Legal mail and packages | Comal County Jail; inmate first and last name; SO Number; 3000 IH 35 South; New Braunfels, TX 78130. |
| Money vendor | Access Corrections; customer service 866-345-1884. |
| In-person deposits | Bonding Lobby kiosk. |
| Publication rules | Publications must come directly from a publisher or established bookstore, with limits on source and content. |
The official Inmate Mail page lists the mail format, publication rules, and Access Corrections reference.
Those rules are facility-specific and should be checked before mailing books, legal material, funds, or time-sensitive correspondence.
Comal County Jail Property
The commissary and property page gives concrete release deadlines. Personal property left behind when an inmate is released must be collected within 30 days. If an inmate is released to another agency, such as TDCJ or state jail, the inmate must provide the name and phone number of the person who will collect property. Uncollected property after 30 days is destroyed in accordance with state law. Commissary orders delivered after release must be picked up within 72 hours, are not refunded, and are treated as abandoned if not claimed.
| Property Issue | Deadline or Rule |
|---|---|
| Personal property after release | Must be collected within 30 days. |
| Transfer to another agency | Inmate must provide the collector's name and phone number. |
| Unclaimed property | Destroyed after 30 days under state law. |
| Delivered commissary after release | Must be picked up within 72 hours. |
| Commissary refunds | Not refunded upon release. |
Comal County Jail Bond Office
Comal County's Bail Bonding Information page begins with a scam warning: the jail will not call asking for bond money or any other payment. Cash bonds are accepted only in person at the jail. Cash bonds and fines must be paid by money order or cashier's check for the exact amount. The Sheriff's Office says it cannot accept payment over the transaction amount. More than one instrument may be used if the total is exact.
Surety bonds must be arranged through a bonding company licensed in Comal County because Comal is a Bail Bond Board county. Sheriff's Office employees may not recommend or contact a bondsman for someone. The bond office directory block lists 3000 IH 35 South, phone 830-620-3450 ext. 2019, fax 830-608-0147, and office hours of 5 am to 9 pm.
Note: A bond amount does not guarantee release when another warrant, detainer, parole hold, or no-bond order is active.
Comal County Jail History
The jail's local history is detailed. Comal County housed inmates in the historic limestone courthouse from 1939 through 1985. The Walter Fellers Law Enforcement Center Sheriff's Office opened at 3005 W San Antonio Street in 1985 with a 144-bed jail. The jail expanded in 1999 to 337 beds. The current jail opened in August 2020 at 3000 IH 35 South with 582 housing beds and infrastructure for much larger buildout.
The Corrections page also describes the Corrections Emergency Response Team, or C.E.R.T. The team includes a commander, team leader, assistant team leader, and 20 detention officers. It trains monthly in high-risk inmate escorts, emergency medical incidents, less-lethal devices and munitions, riot and crowd control, defensive tactics, cell extractions, and related specialty areas. The Armed Corrections Officers program helps with inmate medical movements and courthouse travel, reducing the need for patrol deputies to watch transported inmates.
Comal County Jail Records
Records for this facility follow the Comal County Jail Open Records Request process. Requests must be written and may be submitted online, in person, or by fax. The county says requests are completed in date order received and may take up to 10 business days. Pages 1 to 40 are free. More than 40 pages cost 10 cents per page, and large requests may include research and assembly costs. Redactions may remove excepted information such as Social Security numbers, driver license numbers, and dates of birth.
- Booking
- The intake process where identity, charges, property, photo, screening, and custody status may be recorded.
- Detainer
- A hold or request from another agency, such as another county, federal agency, parole authority, or immigration authority.
- State-ready
- A person sentenced to TDCJ but still housed in county jail while awaiting transfer.